MacStadium Knowledge Base

Frequently Asked Questions


Why do I have recurring issues connecting to my colocated server running an older version of OS X?

There is a network issue related to ARP in OS X which causes significant packet loss in redundant Cisco Networks. If you are running OS X 10.9 or 10.10 on a Mac mini colocated with us, this issue needs to be patched in the OS X networking stack. You can find a tool in your customer dashboard  that allows you to check the status of and apply the patch at any time.

Click here for a step-by-step tutorial.