Frequently Asked Questions

All Mac mini subscriptions are pre-configured to allow you to connect using the following methods:

• macOS Screen Sharing: Open Safari and type vnc://192.168.1.186 (replacing the IP address with one provided in your install ticket)
• VNC: Download your favorite free VNC viewer/client such as Apple’s Remote Desktop app, RealVNC, TightVNC or others
• SSH Terminal: Use your OS’s built in terminal, or download a SSH solution for Windows like PuTTY to gain console access

Once you have connected to your Mac for the first time, you can install other common remote access solutions such as SplashTop, TeamViewer, or LogMeIn.