MacStadium Knowledge Base

Frequently Asked Questions


What is the minimum contract term?

Dedicated Macs are offered on a month-to-month basis. There are no yearly contracts unless you have worked with our sales team to develop a custom solution.

Our private clouds typically carry a 12-month contract term except when certain components are present (dedicated SAN, non-standard Blades, etc.).

If you’d like to pay for multiple months or a year and are interested in discounts for committing to an extended subscription, please open a support ticket with our billing department.

If you are currently in a trial with a Mac mini, at the end of the 24-hour free trial period you’ll be charged in full for your first month of service. You’re subscription can be canceled at any time, but we do not prorate for unused time if you close your account before the end of a billing period.